Frequently asked questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

What is home care?

Home care refers to a range of healthcare services provided in the comfort of a person’s home. This type of care is typically provided to individuals who are recovering from an illness, injury, or surgery, or who have a chronic health condition that requires ongoing care.

Home care services can include medical care such as wound care, medication management, and skilled nursing care, as well as non-medical care such as assistance with activities of daily living, housekeeping, and meal preparation. The goal of home care is to enable individuals to remain in their homes for as long as possible while receiving the care and support they need to maintain their health and wellbeing. Home care can be provided by a variety of healthcare professionals, including nurses, therapists, and home health aides.

What is Live-in Care?

Live-in care is a type of home care in which a caregiver lives with the individual receiving care in their home. The caregiver provides 24-hour care and support, typically for a period of several days to several weeks at a time, and then takes time off while another caregiver takes over.

Live-in care is often a good option for individuals who require constant supervision and support due to a chronic health condition or disability, but who would prefer to remain in the comfort of their own home rather than move to a nursing home or assisted living facility.

Who Are Upendo Homecare?

At Upendo Homecare, we take great care in selecting only the most qualified and experienced caregivers to provide services to our clients. Our caregivers are not just contractors, but they are our staff, and we ensure that they are registered and certified with the appropriate regulatory bodies. We understand the importance of having skilled and knowledgeable caregivers to provide the highest level of care for our clients. That’s why we go to great lengths to ensure that our caregivers are not only qualified but also compassionate and caring individuals who are dedicated to making a positive difference in the lives of our clients. With our team of professional caregivers, you can rest assured that you or your loved one will receive the highest quality care and support possible.

How is Does Upendo Homecare Assign Caregivers?

Upendo Homecare assigns caregivers to clients based on their unique needs and preferences. They conduct an initial assessment of the client’s condition and care requirements, and then match them with a caregiver who has the appropriate skills and experience to provide the necessary care. Upendo Homecare works closely with clients and their families to ensure that the caregiver assigned is a good fit in terms of personality, communication style, and other preferences. The ultimate goal is to provide each client with a caregiver who can offer the highest level of care and support possible, while also fostering a positive and respectful relationship with the client and their family.